Best Western West Hills Inn, Chadron

My stay at the hotel was convenient for a 1-night visit. The room, though noisy, could have been more functional with a second bathroom instead of a limited kitchenette. The location was great for our purposes, but improvements could be made, especially in training new staff. The dining experience fell short of expectations initially but improved later on.

The hotel was larger than the average motel, conveniently located next to a Country Kitchen restaurant. The rooms were very spacious, with two entry points making it easy to bring in luggage. The service was courteous and helpful, but there was an issue with mask compliance. The location was convenient, especially for travelers going north, but there was noise from refrigeration units in the parking lot. The dining options were typical but a bit disappointing at times.

My stay at the hotel was a mixed experience. The rooms were large, very clean, and incredibly comfortable, but there was an odd smell that lingered. Despite the comfort, the lack of lights, TV, and air conditioning made for a less than ideal night's sleep. The service was friendly and helpful overall, but there were some oversights like leaving dirty washcloths and unevenly straightened pillows. The location was convenient and easy to access, although there was an issue with flies. The dining experience had its ups and downs, initially facing shortages but later offering a good range of continental-style breakfast options. Overall, a decent stay with some areas needing improvement.